- Expert Communications Ltd provides a broad suite of internet and ICT services including fibre, VSAT, Starlink, wireless, and radio communications.
- Its clients include government entities, INGOs, media organisations, banks, and businesses; it emphasises 24/7 technical support and cost-effective network infrastructure.
Building infrastructure and broad service coverage
Expert Communications Ltd is an internet service provider and ICT consultant operating in South Sudan and neighbouring East African countries. It delivers internet services via multiple platforms—fibre-optic, VSAT satellite, Starlink, microwave wireless and radio networks. Its coverage is wide: services are available in all ten states and three administrative areas of South Sudan, including remote locations, which helps bridge connectivity gaps.
The company also offers a host of ICT services: supply of ICT hardware; CCTV and biometric verification systems; voice, data, video communications; and full suites of wireless broadband. For public sector clients, NGOs and private businesses, it provides scalable internet plans, reliable communication channels and monitoring of network performance. Expert Communications prides itself on infrastructure cost optimisation and active network monitoring, ensuring customers get effective and reliable service. Juba is its main support hub, and clients benefit from responsive helpdesk operations around the clock.
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Innovation and meeting connectivity challenges
Innovation is central to Expert Communications’ approach. The company uses Starlink for low-latency satellite internet, enabling faster speeds in areas where terrestrial networks are weak or unavailable. VSAT and fibre-optic platforms work together to ensure redundancy and reliability, especially in harsh terrain and during infrastructure disruptions.
Also key are its radio and satellite phone services (Thuraya, Iridium), which offer alternative communication channels in remote areas, including emergency response and field operations. CCTV and biometric security solutions enhance protection for institutions requiring identity verification and asset monitoring. By combining multiple connectivity technologies, continuous network monitoring, and cost-effective design, Expert Communications is positioned to support South Sudan’s digital transformation. Its strategy supports clients that depend on dependable voice, video and data communication—helping maintain service continuity even under challenging circumstances.
