- Neurotel delivers uncapped fibre & wireless LTE with nationwide reach and no hidden fees.
- Flexible plans, local support, and real-human service highlight their customer-first innovation.
Premium fibre & wireless for all
Neurotel offers Premium Fibre and Wireless LTE packages across South Africa. Whether you’re in the city or rural areas, Neurotel aims to keep you connected. Fibre plans start from just R399/month. Customers benefit from high-speed internet with transparent pricing. There are no hidden fees. Month-to-month options are available to avoid long-term contracts. Neurotel’s service is built to stream, game, work from home, and support business productivity without interruption.
Their fibre offerings include many partner networks: Openserve FTTR, Clear Access Fibre, Frogfoot Fibre, Link Layer, MetroFibre, Mitsol Fibre, Octotel Fibre, Vuma-Reach, Vumatel Core, Zoom Fibre, and Neurotel Fibre itself. Their wireless LTE packages cover areas where fibre rollout might lag, providing flexible connectivity options. Local support ensures that real people help when service issues arise. Neurotel also publishes a “Network Status” page to keep users informed, reinforcing trust and reliability.
Also read:Interview with Maximino Paca: Powering Angola’s next wave of connectivity
Also read:LunaFibre: South African uncapped fibre provider
Innovation & user-focused experience
Neurotel’s innovation extends from infrastructure to service design. Their Fibre-to-the-Room (FTTR) upgrade delivers fibre connections into individual rooms, ensuring consistent speeds across the home. This goes beyond traditional fibre setups and reflects a strong focus on user experience. Transparency is another key innovation. Neurotel uses clear, predictable pricing with flexible month-to-month contracts, so customers avoid hidden fees and long-term lock-ins, which builds trust with households and small businesses.
Customer support is also part of their innovation strategy. Neurotel’s promise of “Real humans. Real help. Based in South Africa” ensures personal, responsive service. Combined with strategic partnerships with multiple fibre providers, this approach expands coverage while keeping service reliable and accessible across the country. Additionally, their Network Status dashboard provides real-time updates on outages and upgrades, giving clients confidence in both performance and reliability.
Through these initiatives, Neurotel demonstrates a forward-thinking approach that balances technology, customer experience, and operational transparency, positioning them as a leading ISP in South Africa.