- MTB is expanding digital services for small businesses and individual customers.
- The bank addresses industry challenges, including cybersecurity and rising customer expectations.
Mutual Trust Bank’s digital transformation
Mutual Trust Bank Limited (MTB), a leading commercial bank in Bangladesh, is embracing digital transformation to enhance its offerings. The bank, established with a vision to provide high-quality banking services to Bangladesh, has increasingly focused on technology-driven solutions. In response to customer demands, MTB is prioritising the development of robust digital services to meet the needs of both individual and business customers.
The bank has introduced a variety of innovations, including expanding its mobile banking app, offering contactless payments, and allowing online account openings and digital loan applications. These initiatives aim to improve customer convenience and provide a seamless banking experience.
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MTB’s focus on small-business banking
A key focus for MTB has been improving services for small and medium-sized enterprises (SMEs). These businesses often face challenges in accessing loans or credit through traditional banking channels. To address this, MTB has introduced tailored financial products, such as low-interest loans, to help support business growth.
The bank’s commitment to supporting SMEs is part of its broader goal to foster economic growth in Bangladesh. MTB’s digital solutions are positioning it as an important player in the country’s evolving financial landscape.
