- Mantrac Ghana is part of the Mantrac Group, a global distributor of heavy equipment and power systems operating in over 11 countries in Africa and the Middle East, anchored in values of integrity, ownership, teamwork and customer-centricity.
- The company is addressing industry challenges—such as downtime, parts supply, high ownership costs and skills shortages—through innovations like the “My Mantrac” portal, rebuild centres, enhanced remote and predictive technologies.
Mantrac Ghana Ltd: A profile of the company
Mantrac Ghana Ltd is the authorised dealer for Caterpillar, SEM and Perkins equipment and power solutions. The company supplies new and used heavy machinery, generators, and related attachments, and delivers substantial after-sales servicing and support across sectors such as construction, mining, agriculture and power production.
Utilizing the size, parts inventory, technical know-how, and service skills of its parent company, Mantrac Ghana operates under the worldwide Mantrac Group umbrella, which has its headquarters in Dubai and employs over 3,000 people. Their “About Us” page emphasizes Mantrac’s goal of providing integrated solutions in addition to equipment, with an emphasis on quality, integrity, and customer growth.
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Mantrac Ghana Ltd: Innovation, Capabilities and Industry Context
Mantrac has introduced several innovations to improve uptime and reduce total cost of ownership. Among them:
- The “My Mantrac” portal, launched some years ago, lets customers order parts, see availability, monitor their CAT machine fleet (hours, location, fuel usage), review invoices and purchase history, thereby reducing delays and improving transparency.
- Establishment of a Component Rebuild Centre (CRC) in Ghana, which allows repair, refurbishment, rebuilt components (e.g. hydraulic cylinders) locally, cutting down on delays and costs associated with sending parts abroad.
- Use of remote diagnostic tools, telemetry, predictive maintenance, and Cat product-technologies (e.g. PL161 attachment locators, Cat Product Link, remote flash, etc.), all part of Mantrac’s “Industry Solutions” offering.
Challenges Facing the Heavy-Equipment & Power Solutions Industry in Ghana
- Downtime & maintenance costs: Equipment not working costs money—transport delays, spare parts delays, climate-related wear and tear all contribute.
- Supply chain constraints: Import duties, foreign currency volatility, shipping costs and delays affect the ability to stock parts and deliver equipment.
- Skills shortage: Trained technicians, especially for newer technologies and remote diagnostics, are in limited supply.
- Regulatory and energy infrastructure issues: Unreliable grid power means many commercial and industrial clients demand robust backup or off-grid power solutions; regulations concerning emissions or noise may become more stringent.
Mantrac Ghana is positioning itself to meet many of these by providing strong service networks (branches in Accra, Kumasi, Takoradi, Tarkwa), high parts inventory (Mantrac’s global parts stock, and local rebuild infrastructure), and customer-centric support