Software, Inc.

BMC Software, Inc. sells into one of the least forgiving corners of enterprise technology: the place where incidents, scheduled jobs, service changes, mainframe alerts, audit trails and recovery actions have to become a record that operators can trust. Its value is not proved by saying that a workflow was automated. It is proved when a ticket, job, service or change moves into an accepted state with enough context for an enterprise team to repeat it, challenge it, repair it and explain it after the fact.